Fraktpolicy

Shipping Policy

Thank you for shopping with Solhiem Candles! We aim to provide a seamless shipping experience. Please review our shipping policy below for details about order processing, shipping options, costs, and more.

Order Processing Times

  • For small orders are processed within 1-3 business days after they are placed.

  • For large orders and custom event orders, processing time is between 5-20 days depending on the size and amount.

  • We do not process orders on weekends or public holidays.
  • Orders placed after 5:00 PM will begin processing on the next business day.

  • Please note that processing times may vary depending on the volume of orders we receive.

Domestic Shipping Options

We currently offer shipping within Sweden. Delivery times and options include:

Shipping Option Estimated Delivery Time Cost
Standard Shipping 1-3 business days                             40kr
Free Shipping 1-3 business days Free on orders over 500kr

  • Delivery times are estimates and may vary based on factors beyond our control.

  • Unfortunately, we do not ship to P.O. boxes or APO/FPO addresses.

International Shipping

We currently offer shipping to all countries in Europe. Delivery times and costs include:

Region Estimated Delivery Time Cost
Europe Only 4-10 business days 200 kr

  • Delivery times are estimates and may vary based on factors beyond our control.

  • Unfortunately, we do not ship to countries outside Europe at this time.

Shipping Costs

  • Shipping costs are calculated at checkout based on your selected shipping method.

  • Free shipping is available for orders over 500kr.

  • Customers are responsible for any additional fees, such as taxes or duties, if applicable.

Local Delivery Options

  • We offer local delivery within all of Sweden.

  • Delivery typically occurs within 1-3 business days after processing.

  • Please ensure your delivery address falls within our local delivery range.

Returns, Changes, and Cancellations

  • Returns: For information on returns, please visit our Return and Refund page.

  • Order Changes: Once an order has been processed, changes cannot be guaranteed. Contact us immediately at

    Phone number: +46 723194274

    Email: solheimcandle@gmail.com

    if changes are needed.

  • Cancellations: Orders can be canceled before processing begins. Reach out to us promptly for assistance.

  • Lost or Damaged Orders: If your order is lost or arrives damaged, please contact us at 

    Phone number: +46 723194274

    Email: solheimcandle@gmail.com

    with your order details, and we will resolve the issue promptly.

Potential Service Interruptions

Delays may occur due to factors outside our control, such as weather conditions, carrier delays, or high order volumes. We appreciate your patience and understanding in these situations.

Order Tracking Details

  • Once your order is shipped, you will receive a confirmation email with tracking information.

  • Use the provided tracking link to monitor your package’s progress.

  • If you encounter any issues with tracking or delivery, please contact us at 

    Phone number: +46 723194274

    Email: solheimcandle@gmail.com

Thank you for choosing Solhiem Candles! If you have any questions about our shipping policy, feel free to contact us at

Phone number: +46 723194274

Email: solheimcandle@gmail.com